Frequently Asked Questions
Everything you need to know about your BURGA order.
How long does shipping take?
Standard shipping usually takes 3-7 business days within the US and EU, while international orders may take 7-15 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Are your phone cases protective or just stylish?
Our 'Elite' and 'Tough' case ranges feature dual-layer protection with a silicone interior and a hard shell exterior to safeguard your device against drops and impacts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible installments.
Do you offer a warranty on your products?
Yes, we provide a 12-month warranty on all our products covering any manufacturing defects or print issues.
Can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link to monitor your package's journey in real-time.